Terms and Conditions

Effective Date: 15/02/2025

Welcome to CapMorocco. These Terms and Conditions govern your use of our website and services. By booking a transfer or using our services, you agree to comply with the following terms.

• All bookings must be made through our website or authorized representatives.

• Full payment or a deposit may be required at the time of booking.

• Payments are processed securely through third-party payment providers.

• Prices are subject to change without prior notice, but confirmed bookings remain valid at the agreed rate.

• Cancellations made at least 72 hours before the scheduled transfer are eligible for a full refund.

• Cancellations within less than 72 hours of the transfer may be subject to a cancellation fee.

• No-shows or last-minute cancellations (less than 24 hours) are non-refundable.

• Refunds, if applicable, will be processed within 7 business days.

• Our services are private, meaning you will not share the vehicle with other passengers unless explicitly stated.

• All vehicles are air-conditioned, licensed, and insured in compliance with Moroccan transport regulations.

• Passengers must be ready at the agreed pick-up location at the scheduled time.

• Drivers may wait up to 30 minutes for standard pickups and 60 minutes for airport transfers before the booking is considered a no-show.

• Passengers must provide accurate booking details, including pick-up time, location, and contact information.

• Any changes to the itinerary must be communicated at least 24 hours in advance and may be subject to additional charges.

• Passengers are responsible for their personal belongings; CapMorocco is not liable for lost or stolen items.

• CapMorocco is not responsible for delays caused by traffic, weather conditions, road closures, strikes, or unforeseen circumstances beyond our control.

• In case of unexpected vehicle breakdowns, we will arrange alternative transport at no additional cost.

• Smoking, alcohol consumption, and illegal substances are strictly prohibited inside our vehicles.

• Passengers must wear seat belts at all times.

• Any damage to the vehicle caused by a passenger will be charged to the responsible party.

• Drivers reserve the right to refuse service to passengers behaving in a disruptive, dangerous, or unlawful manner.

• Your personal information is collected and processed in accordance with our Privacy Policy.

• We do not sell or share personal data with third parties, except as required to provide our services or comply with legal obligations.

• CapMorocco is not liable for any direct or indirect losses, injuries, accidents, or damages arising from the use of our services unless caused by proven negligence.

• We are not responsible for missed flights, trains, or other transport connections due to delays beyond our control.

• CapMorocco reserves the right to update these Terms and Conditions at any time. The latest version will always be available on our website.
• Continued use of our services after changes are posted constitutes acceptance of the revised terms.

• These Terms and Conditions are governed by the laws of Morocco.

• Any disputes shall first be attempted to be resolved amicably. If unresolved, disputes may be referred to Moroccan courts.

For any inquiries regarding these Terms and Conditions, please Contact Us.