Frequently Asked Questions

CapMorocco is a professional private transfer and tour company specializing in comfortable and reliable transportation across Morocco. We provide private airport transfers, intercity rides, and customized tours tailored to your travel needs.

Yes, we are fully licensed by the Moroccan Ministry of Transport and the Moroccan Ministry of Tourism. All our vehicles comply with safety regulations and are insured for passenger transport.

No, all our services are private, meaning you won’t have to share your vehicle with other passengers. This ensures comfort, flexibility, and personalized service.

You can book directly through our website, by phone, or via email. Simply provide your pickup and drop-off locations, date, and any special requests.

We accept major credit/debit cards, bank transfers, and cash payments upon arrival. Online payments are processed securely.

While last-minute bookings may be accommodated, we recommend booking in advance to secure your preferred schedule and avoid availability issues.

Yes, modifications can be made based on availability. Cancellations are free up to 72 hours before departure. Please check our refund policy for details.

We provide private transfers and tours across Morocco, including Casablanca, Marrakech, Tangier, Fes, Chefchaouen, Agadir, Rabat, and Meknes.

Yes, we provide private airport transfers from major airports in Morocco, including Casablanca Mohammed V Airport, Marrakech Menara Airport, and Tangier Ibn Battuta Airport.

Yes, all our vehicles are air-conditioned, well-maintained, and comply with high safety standards.

Our team speaks multiple languages, including English, French, Arabic, and Spanish. While we can’t guarantee a specific driver, we do our best to accommodate language preferences.

Yes! We provide personalized tours tailored to your interests, including cultural experiences, desert tours, and historical site visits.

Absolutely! We offer flexible itineraries, and you can request stops for sightseeing, rest breaks, or meals.

Yes, child seats are available upon request. Please mention this requirement during booking.

Yes, we have vehicles of different sizes to accommodate individuals, families, and large groups.

You can reach us via phone, whatsapp, email, or through our website’s contact form. Our customer support team is available 24/7.

We monitor flight schedules and adjust pick-up times accordingly. There are no extra charges for reasonable delays.

Tipping is not mandatory but appreciated for excellent service.